Resetting User Passwords

You can reset a user’s password to the user name. For example, when you reset user MSMITH’s password, the password for that user becomes "MSMITH." This is a convenient way to create a new password if a user has forgotten his or her password.

To reset a user password
  1. Select File/Password Security/Supervisor from the menu bar. The Supervisor window appears.
  2. Select the user for which you want to reset the password from the User Profile list box.

Tip: Select the <All Companies> option in the Name field to locate a user name when you don’t know the company to which the user has been assigned. Selecting the <All Companies> option displays all of the users in the system, whether or not they have been assigned a system or company profile.

  1. Select the Reset User Password button. A message confirms that the password has been reset to the user name.

Note: The application resets the password as soon as you select the Reset User Password button. The password for the selected user will be his or her user name, even if you select the Cancel button on the Supervisor window.